Long Islands’ largest health care provider incorporates 15 hospitals, hospice and home care services, a major medical research institute and many other health-related facilities. A vital part of this operation is to supply its vast array of institutes with ‘fit for purpose’ equipment which promotes quality, patient safety and infection prevention.
With obligations to its patients and the law to conduct background screening on vendor credentials, Long Islands’ largest health care provider was investing heavily in a manual process to ensure the organization was not liable for sub standard equipment or a financial penalty for noncompliance with regulations.
Manual screening of high volumes of scattered vendor data was time consuming, labor intensive and frustrating for personnel. Poor data quality created many obstacles for the users: unclean and nonuniform data regarding 8,000 vendors distributed across several databases made it virtually impossible to match the data with lists of providers currently disqualified by the Department of Health and State and Federal Governments.
As a forward thinking organization, it recognized the need to replace this laborious and ineffective vendor screening procedure with a more streamlined and efficient process.