Royal Philips Electronics
With sales of €27 billion in 2007 Royal Philips Electronics is the market leader in medical diagnostic imaging and patient monitoring systems, energy efficient lighting solutions, as well as lifestyle solutions for personal wellbeing. It has headquarters in the Netherlands and offices located in 60 countries worldwide.
The Challenge
Through innovation and growth, Philips acquired mass volumes of product data with over 1,000,000 consumer products bought everyday. Over time this came to place a heavy burden on its multiple operational systems (ERP). The data became incorrect, incomplete and non-standardized.
The Solution
As part of a cost reduction program to streamline the value chain, Datactics was requested to match and cleanse its ERP systems. In addition to ensure that the master database contained high quality product data at all times, Datactics was requested to implement a quality control application to filter poor product data prior to entering the master database.
The Benefits
Clean product data that will stay clean - Over 30% duplications were removed along with other inconsistencies. Through a streamlined value chain, products are first to market, maximizing revenue.
"Ease of use and high performance have made my work life easier and Philips can secure its leader position by efficient spare parts data management."
Ray Knapen, Database Manager of Industrial Standardization, Philips General Purchasing
For more information please click Royal Philips Electronics Case Study.
