Onesys
Onesys (Pty) Ltd comprises a private company that provides financial, human resources, information technology and other supporting services to various clients. Founded in 1994 and based in Pretoria, South Africa, Onesys presently employs more than 100 personnel and provides services to clients who employ more than 700 personnel. Onesys’ clients are well established in the financial investment services sector and specialize in transactions within the value cycle, from small loans to legal collections, and is in the process of becoming a significant role player in the debt collection industry.
The Challenge
Onesys had approximately 150 million records of client data from differing sources in different formats. With a large part of the client base in rural areas and townships, many areas with recently changed names, they needed to update and conform all their information, making it comparable and easily accessible. Due to poor data quality its clients had difficulty matching valuable data to loan applications or collections.
The Solution
Using Datactics the data was cleansed, standardized, deduplicated, enhanced and merged into the master (SVC) record. Within four months, Datactics technology had reduced the client data down to 22 million records of cleaned and standardized data, with a Single View of Customer (SVC) master record for each client. Datactics enriched the data without the time consuming difficulty and the confirmation rate is now 70%.
The Benefits
Having a SVC master record hugely benefitted profiling of customers which allowed faster risk management and processing of loans. In addition it ensured full compliance with South African National Credit Act (NCA) legislation.
"You can do so much if the data quality is good, it opens avenues; without clean data, you have nothing ... data quality is traceable and very visible, and the Datactics interface is very easy to use."
Maritz Aldum, Director, Onesys
For more information please click Onesys Case Study.
